Nipun Sharma

AI Product Manager

I build products users love to use. AI is how I get there.

Combining product design, user empathy, and technical depth to create experiences people actually adopt. Currently building GenAI SaaS products at Sprinklr.

Open to product roles, globally

Experience

The journey so far.

From UX research to AI platforms, most recent first.

View résumé
Oct 2024 — Present

Associate Product Manager

Leading AI+ Studio, the platform for configuring and deploying GenAI across multiple providers. Built AI guardrails, PII masking, and a phased, compliant migration for 1,400+ enterprise clients.

Mar 2024 — Oct 2024

Associate Product Manager

Owned digital onboarding and workflow automation for property operations, standardising SOPs and cutting turnaround time by roughly a third.

Jan 2022 — Jan 2024

Product Researcher

Ran user research and usability testing across core workflows, and shipped a Ledger feature that let 80,000+ businesses access their transaction records.

How I work

A few things I care about.

01

Evidence over instinct

I validate problems before they reach the backlog, and let usage data settle debates that opinions can't.

02

Users over assumptions

Every decision starts with how people actually behave, not how I assume they will. A habit from my research background.

03

Systems over screens

I design for how a product holds up over time and at scale, not just how it looks in the first demo.

Selected work

What I've shipped.

Product and platform work across Sprinklr and Stanza Living, plus side builds that keep me close to the code.

Capabilities

The craft, in detail.

Ten disciplines, each tied to shipped work.

Product & Strategy

Execution & Delivery

Research & Design

AI & Data

01 of 10

Product & Strategy

01.Product strategy

From ambiguity to a direction worth resourcing.

Problem framing

The real job to be done, named.

Trade-offs

User value squared with the business.

Vision

A direction teams commit to.

Grounded in

Jobs-to-be-DoneOutcome-over-output thinking

Tools & services I work with

  • Claude CodeClaude Code
  • OpenAIOpenAI
  • Azure OpenAIAzure OpenAI
  • Vertex AIVertex AI
  • Amazon BedrockAmazon Bedrock
  • FigmaFigma
  • JiraJira
  • PostmanPostman

Point of view

Building AI products with a researcher's curiosity and a designer's instinct.

Still learning, one release at a time.